Protecting your privacy is important to Peoples Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all Peoples Bank employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
• Information we receive from you on your applications or other loan and account forms.
• Information about your transactions with us or others.
• Information we receive from third parties such as credit bureaus.
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history.
What Information We Disclose
We are permitted under the law to disclose nonpublic personal information about you to “nonaffiliated third parties” (i.e. third parties that are not members of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us is servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.
If you decide to close your account(s) or become and inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.
Security and Identity Theft Protection
Your personal online security is our top priority. We want to ensure that your experience is safe and convenient.
Non Public information such as Account Numbers, Passwords, PINs or Social Security Numbers should NOT be sent by e-mail. A Peoples Bank employee will NEVER call you and ask you for your account number, social security number or any other personal information. If at any time you do receive a call like this, get the person’s name and call the bank directly at 806-794-0044.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
The Peoples Bank is chartered under the laws of the state of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Peoples Bank should contact the Texas Department Of Banking through one of the means indicated below:
In person or U.S. Mail: 2601 North Boulevard, Suite 300, Austin, Texas 78705-4294
Telephone Number: 877-276-5554
Fax Number: 512-475-1313
E-mail: [email protected]