FAQs

  • Call 1-877-205-0068 to activate and PIN your new debit card. If you have an existing debit card that you need to re PIN, you can use the same number, 1-877-205-0068.
  • If during banking hours, call your local branch and speak to a Customer Account Representative. Look up your branch’s phone number here.
  • After banking hours you may:
    • Call 1-800-754-4128.
  • To order a new card, contact a Customer Account Representative.
  • Deactivate your Debit Card immediately (see above).
  • Call your local branch to speak with a Customer Account Representative.
  • You can visit www.deluxe.com/reorderonline to reorder checks. *Customers who receive free checks on their account must get Specialty Mint checks to avoid a fee.
  • Yes! To ensure that your Debit Card will work while you are traveling, please notify Peoples Bank, whether traveling in state, out of state, or out of the country.
  • Because of Debit Card fraud protection, it is important to notify Peoples Bank of your plans so your Debit Card will work while you are traveling.
  • Yes! Log into Online Banking and go to Customer Service --> Alerts.
  • Log into Online Banking and go to Customer Service --> Mobile Banking.
  • $20 for a domestic wire, $60 for an international wire